Important Information
Please be advised that from Tuesday the 24th of March, the hours of operation for the nabtrade contact centre will change to 9am - 5pm AEDT. This is to help us get through the large spike in call and email volumes we have been receiving. We apologise for any inconvenience caused.
Support
Choose a category:
What is my Username? Where can I find my NAB ID?
How do I place an order?
What is the minimum amount I can start trading with?
How do I set up my account for trading international shares?
How do I transfer Issuer Sponsored shares to nabtrade?
How do I transfer Broker Sponsored shares to nabtrade?
What is the difference between transferring Issuer Sponsored and Broker Sponsored shares?
What are the eligibility criteria for international trading?
For information about browser compatibility and nabtrade please visit our browser specifications page.
How do I transfer money into my nabtrade Cash Account?
How do I transfer money out of my nabtrade Cash Account?
What are the transfer limits for cash in my Cash Account and High Interest Account?
Can't find what you're looking for? For more FAQs, search our database here.
How do I place an order?
What is the minimum amount I can start trading with?
How do I set up my account for trading international shares?
When are the funds from a Sell available?
I placed an order 'at market' and it didn't fully transact, why?
What makes up my Funds Available for Trade?
How fast are orders entered into the market?
Additional fees applicable for trading on international stocks
What are the eligibility criteria for international trading?
How do I place a conditional order?
When am I entitled to a dividend?
What is IRESS Viewpoint?
What is the exchange rate for my international shares?
Forgotten your password?
How do I access my Cash Account statements?
What is my Username? Where can I find my NAB ID?
Forgotten your Trading PIN?
Forgotten your Security Question?
How do I upgrade to the Platinum + IRESS Trader service level?
Closing your account
Can't find what you're looking for? For more FAQs, search our database here.
For more demos and tutorials visit our Demo Library or the nabtrade YouTube channel.
For information about browser compatibility and nabtrade please visit our browser specifications page.
Want to learn more?
Forms & resources
Our forms are available in an editable PDF format. Simply download the required form, complete the information, and then print, sign and send it back to us as per the instructions on the form.
Application forms
Client details forms
Transfer conversion forms
For all NAB Equity Lending forms please visit
nabmarginlending.com.au
Other forms
Terms and conditions
Contact us
Call us on 13 13 80
We're available Monday to Friday, between 8am and 6pm AEST.
If you're overseas, call us on +61 2 8220 5945
Email us
Contact us on enquiries@nabtrade.com.au
Post
Write to us at the following address:
nabtrade
GPO Box 4545
Melbourne, Victoria 3001
Introducing our welcome centre
your guide to using nabtrade
