Important information

The old nabtrade platform has been retired. When you next login into nabtrade you will be taken to the new website. Your log in details remain the same.

How do I update my residential and mailing addresses and my CHESS registration details?

nabtrade holds the following addresses:

  • Residential address of each account holder
  • Mailing address of each account holder
  • CHESS registration address for each trading account
  • Principal place of business (for company accounts)

How to update your residential or mailing address

  1. Log in to nabtrade using your User ID and Password.
  2. Navigate to Settings > Profile.
  3. Scroll down to Address details > Postal address, and select Edit.
  4. Make the amendments to your address and select Save.
  5. Once you have made the change, you will be asked if you would like to update your CHESS address with these new details. If you wish to proceed, select the account and follow the prompts. This new address will be automatically submitted to CHESS.

IMPORTANT:  For non-individual accounts, only the primary account holder will be prompted to update their CHESS address when updating their residential or mailing address.

For Joint accounts, all account holders will need to provide their signature. For Company and Trust accounts the director/s and trustees respectively are also required to provide their signatures via the Change of Address form.

How to update registered place of business addresses for company accounts

To update addresses for company accounts, navigate to Settings from the main navigation and click on Portfolio and accounts > Company details tab.

How to update registered addresses for trust accounts

To update addresses for company accounts, navigate to Settings from the main navigation and click on Portfolio and accounts > Trust details tab.

There are restrictions to international trading accounts that may apply if you are changing the country of your address(es). See What are the eligibility criteria for international trading for more information.