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Why can I see my nabtrade Cash Account but not my trading accounts in the nabtrade mobile app?

Trading accounts are only visible once nabtrade customers have fully completed the KYC process so we might still require some additional information from you.

To see if you have any outstanding actions:

  1. Log in to nabtrade using your User ID and Password.
  2. Navigate to Settings > Service notifications and actions.

For more information on outstanding actions see: What is an outstanding action and what do I need to do?

  1. Log in to nabtrade using your User ID and Password.
  2. Navigate to Admin > Personal Details.

For more information on outstanding actions see: What is an outstanding action and what do I need to do?

Related resources

FAQs

How do I transfer cash using the nabtrade mobile app?

Are all the cash transactions and payments done via the nabtrade mobile app immediate?

Why can I see my nabtrade Cash Accounts but not my trading accounts in the nabtrade mobile app?

View all FAQs