Outstanding actions are tasks you need to action to finalise your nabtrade account. To check whether you have any outstanding actions on your account go to Settings > Service notifications and actions > Outstanding actions. This may include finalising your verification, or completing any transfers of shares to your nabtrade account.
If you have opened an account with more than one account holder, e.g. a joint account, there will likely be outstanding actions for the other account holder to login and action as well. Please get the other account holder to check their outstanding actions, as the processing of a particular form or instruction might be delayed by their failure to do so.
Further information on the different types of outstanding actions, what they mean and what you need to do are detailed below.
You have requested to transfer shares into your nabtrade account from another broker. To complete this transfer, you will need to sign and return a Broker to Broker Transfer Form.
NOTE: if you have opted to transfer your HIN and all holdings from another broker, your nabtrade account will not be active until that transfer has been completed and we have received your HIN.
You have requested to transfer shares to your nabtrade account from one or more share registries. This is for shares that are not held with another broker. To complete this transfer you will need to select 'Complete outstanding action' and follow the prompts.
Any joint account holders will also need to select 'Complete outstanding action' from the Service notifications and Outstanding actions page.
Alternatively, you may sign and return an Issuer to CHESS Conversion Form.
You have not provided us with your personal Tax File Number (TFN). While not compulsory, if we do not have your TFN on file we will be required to deduct Withholding Tax on any interest we pay to you. Your TFN is also required before your International Trading Account is able to be activated.
By providing us your TFN, this will also be passed on to the share registries for any of your personal share holdings.
If you have a company or trust account, please also check that the TFN for that entity is held. This can be seen at Settings > Portfolio and accounts > Tax details tab > Edit.
You have requested Dividend Crediting for your nabtrade account. To confirm this, please click 'Complete outstanding action' and follow the prompts.
Any joint account holders will also need to select 'Complete outstanding action' from the Service notifications and Outstanding actions page.
You or a joint account holder have requested to open a High Interest Account. To confirm this you will need to select 'Complete outstanding action' and follow the prompts.
Any joint account holders will also need to select 'Complete outstanding action' from the Service notifications and Outstanding actions page.
You have requested an additional trading account in the same name as one you already hold. We will be in contact with you regarding any next steps.
You or a joint account holder have requested an Authorised Person be provided access to one of your trading accounts. This outstanding action indicates that one of you still needs to approve this request by selecting from 'Complete outstanding action' and following the prompts.
You have requested a margin loan funded trading account. Now that the trading account has been created, it needs to be linked to a margin loan. Please visit www.nabmarginlending.com.au and click Apply Now to access the margin loan application.
After registering for permission to trade Exchange Traded Options, any account holders that will be placing Exchange Traded Option orders will need to first complete the ETO Questionnaire.
This is to demonstrate comprehension of the ASX’s ‘Understanding Options Trading’ booklet due to the additional risks associated risks with derivatives such as ETOs.
You can find the Questionnaire under Settings > Portfolios and accounts > Permissions.
You have requested permission to trade Exchange Traded Options on your nabtrade account. To confirm this, please click 'Complete outstanding action' and follow the prompts.
Any joint account holders will also need to select 'Complete outstanding action' from the Service notifications and Outstanding actions page.
Once you have completed the steps, you will need to download and complete a Collateral Cover Authorisation Form and have this signed by all account holders.
You have requested permission to trade Partly Paid Securities on your nabtrade account. To confirm this, please click 'Complete outstanding action' and follow the prompts.
Any joint account holders will also need to select 'Complete outstanding action' from the Service notifications and Outstanding actions page.
You have requested permission to trade Warrants on your nabtrade account. To confirm this, please click 'Complete outstanding action' and follow the prompts.
Any joint account holders will also need to select 'Complete outstanding action' from the Service notifications and Outstanding actions page.
All applicant(s) must complete the activation process before your account is enabled for international trading. You will need to provide us with your TFN along with your 100 points of ID (Australian state or territory drivers licence or Australian Passport).
To activate your account, log into your nabtrade account and go to Settings > Service notifications and actions and follow the prompts.
For security and privacy purposes, please do not email us your TFN.
