Google Chrome and Microsoft Edge are in the process of rolling out a version update which is impacting some nabtrade functionality, including buy/sell buttons and certain page loads. If you are a Chrome or Edge user and are experiencing these problems, please visit the following FAQ to review the steps that need to be taken to prevent this issue from occurring.

Why didn’t I receive a passcode when trying to register my device?

This can happen if your preferred delivery method is setup as email, or you do not have the mobile number registered correctly.

To register your device, you need to have your preferred delivery method set as SMS and the mobile number for the device you intend to use needs to be listed.

To update these details go to nabtrade.com.au, log into your nabtrade account, then select: Admin > Settings > Delivery method.