Important Information:

Some funtionality will be unavailable between 08:00 to 16:00 Saturday 14 September 2024 due to scheduled maintenance. We thank you for your patience and apologise for any inconvenience caused.

I lost my mobile phone, how do I de-register my device?

To de-register your lost device you will need to first download the nabtrade mobile app on the new device. Then login and go to Menu > Settings > Deregister devices, then swipe left on the device that you would like to de-register.

Important: You will no longer be able to connect the lost device should you find it. In order to register the lost device again, you will need to first delete and then re-download the nabtrade mobile app, then follow the device registration process again.