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How do I register my device?

To register your device, first download the app on your mobile and follow the prompts. If you need help, you can follow these easy steps:

  • Login using your nabtrade User ID and Password (If you’re a NAB customer your User ID is the same as your NAB ID)
  • Enter the temporary passcode that is sent to you via SMS or email (as per your preferred delivery method)
  • Setup a 4-digit passcode for a quick sign-in
  • Finally, you will be prompted to enable Face ID or Fingerprint ID for a more convenient and secure way to login to the nabtrade mobile app.

Important: In order to register your device, you need to have a valid nabtrade account with a valid Australian mobile number or an email address setup as preferred delivery method. To view or change your mobile number or email address, go to nabtrade.com.au and log into your nabtrade account, then select:  Admin > Settings > Personal Details > Contact Details.