Security Alert: Scam Text Messages

We’re aware that some nabtrade clients have received text messages claiming to be from [nabtrade securities], asking them to click a link to remove restrictions on their nabtrade account. Please be aware this is likely a scam. Do not click on any links in these messages. nabtrade will never ask you to click on a link via a text message to verify or unlock your account.

Some functionality may be unavailable between 01:00 and 12:00 on Sunday 20th July due to scheduled maintenance.

As an existing NAB customer, why am I being asked to complete KYC again when joining as a beneficial owner?

We’re legally required under the Anti-Money Laundering and Counter Terrorist Financing Act (AML/CTF) to collect and retain updated customer Know Your Customer (KYC) identification documentation in order to meet our obligations under the act.

As part of the KYC requirements of the AML/CTF Act, when opening a new non-individual account we are required to update the KYC of any beneficial owners who are existing NAB customers and who established their relationship with NAB prior to 12 December 2007.

What do I need to do?

We may ask you to re-identify yourself by providing updated KYC identification.  We will contact you if that is required.