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FAQS

You asked and we answered

Frequently asked questions

Get answers to the most frequently asked questions with our helpful FAQs.

Popular FAQs

How do I update my residential and mailing addresses and my CHESS registration details?

How do I set up my account for trading International shares?

How do I activate my trust/SMSF trading account?

How do I amend or cancel an order?

How do I place an order?

How do I transfer money into my nabtrade Cash Account?

What is an outstanding action and what do I need to do?

Forgotten your password? (mobile app)

Experiencing issues on nabtrade when using Google Chrome or Microsoft Edge?

FAQ topics

Getting started

Helpful FAQs on how to open and login to your nabtrade account.
Cash transactions

FAQs relating to transferring funds into and out of your nabtrade Cash and High Interest Accounts.
Placing an order

Commonly asked questions on the different stages of placing an order. 
Managing your account

Important information on how to update and manage your account details.
Using the nabtrade platform

Helpful insights on how to get the most out of nabtrade's platforms and tools.
Using the nabtrade mobile app

Help with getting set up, transferring cash and placing an order using the nabtrade mobile app.
Using IRESS ViewPoint

Learn how to setup and get the most out of IRESS's active trader platform.

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