nabtrade is committed to helping you transact online confidently and securely. Here are some simple things you can do to protect your personal information and investments online.
Protect your passwords
- Don’t share your passwords with anyone, including nabtrade employees, and don’t write them down.
- Use a unique password for each of your online accounts. This means that your other accounts are protected if one password becomes compromised.
- Make passwords strong and hard to guess. Your nabtrade password must:
- Contain at least one character from three of the following: upper case letters, lower case letters, numbers and special characters (e.g. !@#$)
- Be at least 8 characters long
- Not be one of your last 13 passwords used, and
- Not be the same as your username or other personal details e.g. email address
Keep your software up to date
- Ensure the software on your devices is kept up to date, including the operating system and anti-virus software.
Take care when using nabtrade
- Always type nabtrade.com.au into your browser. By typing the website address straight into your browser, you minimise the risk of going to a fraudulent website that looks just like the legitimate one.
- Avoid using computers in public places such as Internet cafes, hotels and airport lounges to conduct online trading.
- Remember to log off when you’ve finished using the nabtrade platform.
Be on the lookout for suspicious messages
- Fraudulent emails, text messages and phone calls that appear to be from nabtrade or NAB may attempt to trick you into providing personal information such as your online banking password, email address, or credit card details.
- If you have received a suspicious message that appears to come from nabtrade or NAB, do not click on any links or attachments. Please forward it to firstname.lastname@example.org and then delete it.
If you have responded to a suspicious message, contact us immediately on 13 13 80.
For more information on staying safe online, visit NAB’s Cyber Safety Hub at nab.com.au/security