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Closing your account

To close your active nabtrade trading account with an active Holder Identification Number (HIN), a signed written request is required. A signed written request can be emailed or posted through to us at:; or 

GPO Box 4545
Melbourne, VIC 3001

When sending the account closure request please specify which account or sub account you are wanting to close and ensure the relevant requirements are met, such as:   

  • All the account holder(s) have expressed their consent via written communication – this is particularly important for Joint, Company and/or Trust Accounts
  • All open orders are cancelled (we can cancel any remaining orders on your behalf upon instruction)
  • If there are remaining funds in the cash account/high interest account, please advise how the funds are to be transferred - bank account details for a direct transfer or name and address to post a cheque
  • If there are remaining shares, either instructions on where to transfer the shares, for example to Issuer Sponsored or to another broker, noting the other broker usually initiates the share transfer

You may also contact us at 13 13 80 to discuss the above requirements when closing your account.